USEFUL LINKS

STAY CONNECTED

  • Black Instagram Icon

Frequently Asked Questions 

HOW DO I APPLY A PROMOTIONAL CODE?

You can apply a promotional code at the check out screen.

Once the code has been entered the price will be discounted.

Note: Postage charges will be applied after the discount has been applied.

If you are having difficulties applying the code, contact us at info@madebymejewellery.com

DO YOU OFFER ALTERNATIVE SIZES?

Ours bracelets are approximately 18cm or 7 inches. We find this to be the most popular size. Bracelet sizes may vary slightly dependant on the type or the size of the beads used.

If you think you may require a smaller or larger size, this can be requested on the 'Additional Information' section on the product page. For further information contact us at info@madebymejewellery.com

HOW DO I CARE FOR MY JEWELLERY?

It is recommended to remove jewellery before showering, bathing or swimming. Put your jewellery on last, hairspray, perfume and body sprays can cause your silver jewellery to tarnish and may void warranty.

From time to time your Silver & Gold Bracelets may appear dull. Use our cleaning guidance to replenish your jewellery.

Cleaning guidance:

DO use Silver and Gold polishing cloth.

DO NOT use silver dip or other jewellery cleaning fluids.

If you require more cleaning information please contact us at info@madebymejewellery.com

WHEN WILL I GET MY PARCEL?

Made By Me offers a fast and reliable shipping service to all destinations within the United Kingdom. Shipping is recorded to ensure all items safely arrive. 

Please visit our 'Shipping' page to see details.

If you require more information please contact us at info@madebymejewellery.com

WHAT WARRANTY DO YOU OFFER?

Made By Me Jewellery offers a 12 month warranty with all products. Warranty covers breakage within in the 12 month warranty.

Items outside of the warranty can be repaired at a small cost.

For further information contact: info@madebymejewellery.com

HOW DO I RETURN AN ITEM?

Please visit out 'Returns' page to see our returns policy.

If you require more information please contact us at info@madebymejewellery.com